Monthly Archives: January 2014

Providing Quality Customer Service

Whether your business is big or small customer service is key to success. When a customer calls they want to speak with a live person, not an automated robot or go straight to a voice mail. Helping that customer get to the correct person to help with their needs or answer their questions keeps a […]

customer service.0822.12 270x250


Challenging Prospects Vs. Being a “Yes Man”

Do you prefer for your customer to like you a lot or to recognize you as the best provider? It’s tough we all have a natural desire to want to be liked, but at the end of the day it comes down to results. Results = best product, best provider, best experience, BEST VALUE. Relationship […]

2014 Internet Marketing Checklist. Have You Considered Everything?

Internet Marketing: Search Engine Optimization: -Content Development -Back Link Development -Social Signals (Wait this isn’t a part of your SEO plan? Is should be!) -Keyword/Competitor Research Pay Per Click: -PPC Management -PPC Spend Budget Social Media Marketing: -Content Development -Continual Monitoring -Pay Per Click (Facebook, Linkedin, Twitter, etc.) -Sponsored Posts Email Marketing: -Email Marketing Platform […]


Yelp Sting Operations are clearing out Paid Reviews

Yelp has been very powerful in quite a few industries, with it bringing in 40+ million reviews for businesses, it has made a dramatic impact when it comes to reputation management and how one may see the company without knowing or experiencing them first hand. For example when you go buy an expensive product, you […]

yelp consumer alert