Call Tracker LLC is a white label call tracking software that provides a suite of tools designed to help CSR's keep track of their calls. It can be customized to fit the needs of any type of business. CRM , back-office tools, ticketing system, etc..
"With Call Tracker’s Agency Edition, you can try their white label call tracking software for 14 days risk free and utilize their features on a branded dashboard and subdomain such as: thousands of phone numbers in the USA & Canada, call analytics, unlimited users, call recordings, call flow builder, SMS text messaging, custom call tagging and reporting, and more.
Call Tracker’s agency features also allow you to manage multiple company under your account. Create custom inbound call handling allows you to add a greeting to announce sales or support information, record calls to review, and forward calls to multiple recipients. The voicemail integration allows you to not only get voicemail notifications but also transcripts.
With Call Tracker’s pre-answer whisper messages, your team members can learn about the call before they answer allowing them to tailor their sales approach to the customer. Agencies can use this to differentiate different client’s customers if they handle call tracking for multiple clients. This adds minimal wait time and provides a tremendous advantage to your team. You can add unlimited users to manage voicemails, text messages, and call logs as well as multiple admins to support your business workflow. Call Tracker also offers plugin integrations such as Google Adwords and Google Analytics."