Humans are not very good listeners. For marketers though, listening to customers is one of the most important skills to have in their tool belts. Those marketers who listen are best prepared to respond to their audience’s wants and needs and solve their problems. I prefer to use the term “listening to customers” because the […]
A positive user experience is very important for a successful business. It is the whole reason why customer service even exists. People want to provide you, the user, or customer, the very best experience they can so that you will want to continue to bring them revenue. Makes sense, right? Unhappy people probably won’t want […]
This post is part three of my online shopping experiences this year. As I pointed out in parts one and two of this series, I do not do much shopping online. However, in the past two years, I have expanded my horizons. For the most part, have been let down at every turn. This post […]
So, I’m in the sales department here at That! Company and have been working here for the last 11 years. I’m specifically in charge of detailing how our white label process works to ensure it is a good fit for a prospective partner and their customers. I have a general list of questions I ask […]
Working remotely or working from home has been an office option for employers, employees, and freelancers for a long time. However, 2020 was the year that excelled for the remote workspace. Because of this growth, it’s crucial to have a functional and appealing workspace especially considering the COVID Impact on Digital Marketing. There is a […]
How do you attain the coveted featured snippet, position zero, rank zero, whatever you want to call the result that is before all the organic SERPs? Achieving a featured snippet result is a considerable focus for SEO companies in 2020, but why? Sure, it drives more traffic to your site than the position one does, […]
In the marketing industry, client relationships are very important metrics to measure when monitoring the status of an account. The connection between the account manager and client is not only a precursor to success but is usually a requirement. However, not all good client relationships look the same. If you hear your co-worker on the […]
One of the hardest things to do at the end of every week is to decide whom to give the company coin to during our Friday coin meetings. You would think this is an easy task to handle, but the truth is it not an easy decision to make. Everyone at That Company! works tremendously […]
If you are reading this, the state of the world is likely hitting you hard. Honestly, you’re not alone. It’s hitting most of us hard. COVID-19 has many living in fear and isolation. Not a great combo. I want to provide you with some peace and hope during these dark times. Let me tell you […]
Restaurants, salons, offices, and everything deemed non-essential are closed. At the very least, walk-in traffic is severely diminished. Production and supply lines are halted or critically damaged. Billings for your products or services have stopped. New sales are hurting, clients or customers have been lost, and crucial accounts receivables are delayed or worse, they aren’t collectable at all. Things will definitely turn around; however, no one knows for sure […]
