Think about your last interaction with a customer service representative. What are some traits you would have liked them to display during your interaction? Chances are if it was a negative experience the person on the other end of the phone could have benefited from displaying more of these ten traits for customer service. Respect […]
Business Owners, this one is for you. I need you to hear me and hear me well. Growing your business isn’t hard. It’s not complex. There is no mystery sauce that you’re missing. No shiny object is going to make your business grow into the stratosphere. Do you know what will break your business though? […]
Humans are not very good listeners. For marketers though, listening to customers is one of the most important skills to have in their tool belts. Those marketers who listen are best prepared to respond to their audience’s wants and needs and solve their problems. I prefer to use the term “listening to customers” because the […]
A positive user experience is very important for a successful business. It is the whole reason why customer service even exists. People want to provide you, the user, or customer, the very best experience they can so that you will want to continue to bring them revenue. Makes sense, right? Unhappy people probably won’t want […]
This post is part three of my online shopping experiences this year. As I pointed out in parts one and two of this series, I do not do much shopping online. However, in the past two years, I have expanded my horizons. For the most part, have been let down at every turn. This post […]
So, I’m in the sales department here at That! Company and have been working here for the last 11 years. I’m specifically in charge of detailing how our white label process works to ensure it is a good fit for a prospective partner and their customers. I have a general list of questions I ask […]
Working remotely or working from home has been an office option for employers, employees, and freelancers for a long time. However, 2020 was the year that excelled for the remote workspace. Because of this growth, it’s crucial to have a functional and appealing workspace especially considering the COVID Impact on Digital Marketing. There is a […]
How do you attain the coveted featured snippet, position zero, rank zero, whatever you want to call the result that is before all the organic SERPs? Achieving a featured snippet result is a considerable focus for SEO companies in 2020, but why? Sure, it drives more traffic to your site than the position one does, […]
In the marketing industry, client relationships are very important metrics to measure when monitoring the status of an account. The connection between the account manager and client is not only a precursor to success but is usually a requirement. However, not all good client relationships look the same. If you hear your co-worker on the […]
One of the hardest things to do at the end of every week is to decide whom to give the company coin to during our Friday coin meetings. You would think this is an easy task to handle, but the truth is it not an easy decision to make. Everyone at That Company! works tremendously […]
If you are reading this, the state of the world is likely hitting you hard. Honestly, you’re not alone. It’s hitting most of us hard. COVID-19 has many living in fear and isolation. Not a great combo. I want to provide you with some peace and hope during these dark times. Let me tell you […]
Restaurants, salons, offices, and everything deemed non-essential are closed. At the very least, walk-in traffic is severely diminished. Production and supply lines are halted or critically damaged. Billings for your products or services have stopped. New sales are hurting, clients or customers have been lost, and crucial accounts receivables are delayed or worse, they aren’t collectable at all. Things will definitely turn around; however, no one knows for sure […]
To Our Valued Clients and Prospective Clients, WE ARE CURRENTLY OPERATIONAL – Updated As the onset of the global Coronavirus pandemic continues to affect us all, we at That! Company want to take a moment to update you on the steps we’re taking to safely and continually serve your White Label Digital Marketing needs. Presently, […]
As a digital marketing agency, you have to be constantly prepared for incoming and outgoing data from multiple sources. This could mean, communications and requests from your client, or reports and tasks from your white label. For some organizations, one mishap with missing or late data can result in loss of reputation, time and in […]
We all undoubtedly want visitors on our website to take specific actions. That is why there is a new strategy called marketing funnel. In this article, I am going to introduce you to what funnel is and discuss some of its benefits. What is a Marketing Funnel? A marketing funnel is a strategy where you break […]
Our vision: To create a positive impact on the lives, success, and finances of our customers, partners, employees, and community. The statement isn’t long, but it says a lot. Each and every word of our vision statement was arduously contemplated, considered and literally worried over. Unpacking The Vision: Positive Impacts on Lives, Success, and Finances […]
Let’s take a look at a common situation that happens all across the world for many companies. You or your company has decided that you are needing marketing assistance and now you are faced with options on what to do. For most, it appears to be pretty clear to just hire someone to do your […]
As 2020 commences I can’t help but recognize that the year’s numerals are typically equated to perfect vision as in 20/20 vision. But it’s a misnomer that 20/20 is perfect vision. In fact, it only means that you can see with clarity at that distance. The American Optometric Association puts it this way: “20/20 vision is […]
Being a white label agency, we hear people come in all the time saying “I want to help small businesses who can’t afford the big companies” or “I sold a client for $150 to start to help them grow” or “What are your cheapest packages? I’ve talked to lots of different white label companies and […]
Sales: “Sure ma’am, we can get your website optimized easily. You’ll be ranking #1 in no time!” Client: “That’s great to hear. Most companies that I called said they couldn’t do Magento.” Sales: “Oh…did you say Magento? Uh…yeah…we don’t touch that either. Sorry! *Click*” Client: “Oh yeah. You’re getting a GREAT review buddy!” While this […]
