Customer Service


SEO and the User Experience

A positive user experience is very important for a successful business. It is the whole reason why customer service even exists. People want to provide you, the user, or customer, the very best experience they can so that you will want to continue to bring them revenue. Makes sense, right? Unhappy people probably won’t want […]

SEO and the User Experience | Computer Screen Pointing at THAT! Company

How to Keep Your Sales Pitch Fresh – How About Asking a Question of the Day!

So, I’m in the sales department here at That! Company and have been working here for the last 11 years. I’m specifically in charge of detailing how our white label process works to ensure it is a good fit for a prospective partner and their customers. I have a general list of questions I ask […]

Ask a Question of the Day

Optimizing for Voice Search and Winning Google’s Featured Snippet

How do you attain the coveted featured snippet, position zero, rank zero, whatever you want to call the result that is before all the organic SERPs? Achieving a featured snippet result is a considerable focus for SEO companies in 2020, but why? Sure, it drives more traffic to your site than the position one does, […]

Winning Googles Featured Snippet

What Does a Good Client Relationship Look Like | Two Businessmen Talking

What Does a Good Client Relationship Look Like?

In the marketing industry, client relationships are very important metrics to measure when monitoring the status of an account. The connection between the account manager and client is not only a precursor to success but is usually a requirement. However, not all good client relationships look the same. If you hear your co-worker on the […]


9 Critical Steps to Turning the COVID-19 Crisis into an Opportunity 

Restaurants, salons, offices, and everything deemed non-essential are closed. At the very least, walk-in traffic is severely diminished. Production and supply lines are halted or critically damaged. Billings for your products or services have stopped. New sales are hurting, clients or customers have been lost, and crucial accounts receivables are delayed or worse, they aren’t collectable at all. Things will definitely turn around; however, no one knows for sure […]

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Double Down or Hunker Down – Marketing Choices During COVID19

To Our Valued Clients and Prospective Clients, WE ARE CURRENTLY OPERATIONAL – Updated As the onset of the global Coronavirus pandemic continues to affect us all, we at That! Company want to take a moment to update you on the steps we’re taking to safely and continually serve your White Label Digital Marketing needs. Presently, […]