Monthly Archives: May 2019


Why Humor is needed in Customer Service?

“Laughter is the best medicine,” is a well-known phrase and the effect it has on a stressed and confused mind is enormous. (Of course, the enormity is relative to the degree of relief and not confusion!). Laughter, humor, and a general attitude of casualness instills a feeling of ease, relaxation, and relief in a person. […]

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Why Should I Care About My SEO?

Search Engine Optimization (SEO) has been around for a long time. Search engine algorithms are continually evolving, and SEO agencies are continuously trying to keep up with them. In more recent years the leading search engine, Google, has begun rolling out few significant updates in favor of many small updates. The advancements in their algorithm […]


Educated Choices: E-Newsletter Design Elements

What makes it readable, clickable, and valuable? If you are authoring e-newsletters for business, I expect you are doing so for a valid business purpose and not the immense glory of being a “published writer.” Valid purposes might include having a recipient act upon some of the content, perhaps by clicking on a link to […]

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How to Resell SEO Services

We have been in the digital services market for nearly a decade now. The experience we’ve gained so far has given us an abundance of professional insight into internet marketing. If you’re familiar with search engine optimization (SEO), you understand how increasingly complicated it’s becoming. In this guide, we’ll show you why it makes sense […]

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“I Got My First Job by Wearing a Suit”

I was chatting with an older gentleman the other day at a bar and he told me the fascinating story of getting his first job as a ground’s keeper for a cemetery. The same job eventually transitioned into him running the entire cemetery. He eventually retired after 27 years having had a successful and satisfying […]